Privacy Policy

1. Scope and General Principles

operates AlbasnowGallery and is responsible for personal information collected through this website and through direct gallery communications. We handle information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020.

This policy applies to website visitors, collectors, prospective clients, artists, suppliers and people who contact us about exhibitions, viewings, commissions or advisory services.

2. Information We May Collect

We may collect your name, email address, optional phone number, delivery region, preferred appointment details, artwork interests, project information, portfolio URL and the content of messages you submit.

Basic technical information may also be processed by your browser or hosting environment, such as IP address, browser type, device type, requested pages, timestamps and security logs. We do not intentionally collect sensitive personal information through ordinary website forms.

3. How We Use Personal Information

We use personal information to answer enquiries, confirm artwork availability, organise viewings, provide art advisory support, discuss commissions, review artist submissions, administer purchases or delivery arrangements, maintain business records and protect the website from misuse.

We may also use contact details to send service-related messages. Promotional communication is sent only where permitted and can be declined at any time.

4. Legal Bases and Fair Collection

Information is collected where it is reasonably necessary for our legitimate gallery activities, to take steps requested by you, to perform an agreement, to comply with legal obligations or where you have provided consent.

We aim to collect information directly from you and to explain the purpose at the point of collection whenever practical.

5. Cookies and Similar Technologies

The current website does not include third-party advertising, payment or analytics scripts. Essential browser storage may be used for interface preferences, form state, accessibility or security where such features are enabled.

Further information is provided in our Cookie Policy.

6. Disclosure to Service Providers

We may share limited information with trusted providers that support hosting, email, security, professional advice, artwork transport, packaging or delivery. They are expected to use information only for the relevant service and to protect it appropriately.

We do not sell personal information. We may disclose information where required by law, to protect legal rights or with your direction or consent.

7. Storage, Retention and Security

We use reasonable administrative and technical safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Information is retained only for as long as reasonably needed for the purpose for which it was collected, for legitimate record-keeping or to meet legal obligations. Retention periods vary according to the type of enquiry or transaction.

8. Your Privacy Rights

You may request access to personal information we hold about you and ask for correction where it is inaccurate. You may also ask questions about our handling practices or withdraw consent where processing depends on consent.

Requests can be sent to info@albasnowgallery.com. We may need to verify your identity before releasing or changing information.

9. International Transfers

Some hosting, communication or delivery providers may process information outside New Zealand. Where this occurs, we take reasonable steps to ensure information is handled with appropriate safeguards and in a manner consistent with applicable privacy obligations.

10. Children and Young People

The website is intended for a general audience and is not designed to collect personal information from children. A parent or guardian should contact us if they believe a child has submitted personal information without appropriate involvement.

11. Changes to This Policy

We may update this policy to reflect changes in our services, technology or legal responsibilities. The updated version will be published on this page with a revised date.

12. Contact and Complaints

Privacy questions or complaints may be directed to the Privacy Contact at info@albasnowgallery.com, by phone at +64 4 889 2146, or by post to .

You may also have the right to contact the Office of the Privacy Commissioner in New Zealand if a privacy concern is not resolved.